Cancellation Policy

1. Overview

This Cancellation Policy governs the cancellation of services purchased from Beatrix Innovative IT Solutions through beatrixtech.in. We understand that circumstances change, and we aim to handle cancellations fairly and transparently.

2. How to Cancel

To cancel a service, please contact us via:

• Email: business@beatrixtech.in
• Include your order ID, registered email, and reason for cancellation
• Our team will acknowledge your cancellation request within 2 business days

3. Cancellation of Website Development

• Before Work Begins: You may cancel at no charge. Any advance payment will be refunded in full (minus payment processing fees).
• During Development: Cancellation is accepted, but charges will apply for work completed up to the cancellation date. A detailed breakdown will be provided.
• After Delivery: Cancellation is not applicable once the final project has been delivered and accepted.

4. Cancellation of SEO Services

• Monthly SEO retainers can be cancelled with a minimum of 15 days' written notice before the next billing cycle.
• Cancellations received after the billing cycle has started will take effect from the next billing period.
• No partial refunds are provided for the current billing month upon cancellation.
• All SEO reports and data collected during the service period will be shared with the client upon cancellation.

5. Cancellation of Combo Packages

For Website + SEO combo packages, each component follows its respective cancellation terms as outlined above. Cancellation of one component does not automatically cancel the other unless explicitly requested.

6. Cancellation by Beatrix

Beatrix reserves the right to cancel services under the following circumstances:

• Non-payment or repeated payment failures
• Breach of our Terms & Conditions
• Provision of false or misleading information
• Requests for illegal or unethical content

In such cases, Beatrix will provide written notice and, where applicable, a pro-rated refund for unused services.

7. Effect of Cancellation

Upon cancellation, access to any ongoing services will be terminated at the end of the current service period. Any work-in-progress files, reports, or assets will be handed over to the client within 7 business days of cancellation confirmation.

8. Contact Us

For cancellation requests or queries:
Beatrix Innovative IT Solutions
Email: business@beatrixtech.in
Website: beatrixtech.in